Privacy Policy

    Sermon Done LLC
    Effective Date: 1-8-2025

    At Sermon Solutions LLC, SermonDone, Sermon Done ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our software-as-a-service (SaaS) platform and related services ("Services").

    1. Information We Collect

    We may collect the following types of information:

    a. Information You Provide

    • Account Information: When you create an account, we collect your name, email address, billing details, and other relevant information.
    • Content: Any data, files, or documents you upload, create, or share through our Services.

    b. Automatically Collected Information

    • Usage Data: Details about your interactions with our platform, including log files, timestamps, and feature usage.
    • Device Information: Information about the device you use to access our Services, such as IP address, browser type, and operating system.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather data about how our platform is used.

    c. Third-Party Information

    We may receive information about you from third-party services you integrate with our platform or use to sign up, such as Google or Microsoft. We work to ensure they comply with privacy standards.

    2. How We Use Your Information

    We use your information for the following purposes:

    • To Provide and Improve Services: Facilitate account creation, deliver requested features, and improve platform functionality.
    • Billing and Payments: Process transactions securely and manage subscriptions.
    • Customer Support: Address your inquiries and resolve issues.
    • Communications: Send important updates, newsletters, and promotional content (you can opt out at any time).
    • Compliance: Ensure compliance with legal obligations and enforce our terms of service.

    3. How We Share Your Information

    We do not sell or rent your personal information. However, we may share your information under the following circumstances:

    • Service Providers: Trusted third-party vendors who assist in providing our Services (e.g., payment processors, hosting providers).
    • Legal Compliance: When required by law, regulation, or legal process.
    • Business Transfers: In connection with a merger, sale, or acquisition of our business.
    • With Your Consent: When you provide explicit consent to share your information.

    4. Data Security

    We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or storage is entirely secure. You use our Services at your own risk.

    5. Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request a copy of the data we hold about you.
    • Correction: Update or correct your personal information.
    • Deletion: Request that we delete your data, subject to legal obligations.
    • Data Portability: Request a copy of your data in a portable format.
    • Opt-Out: Withdraw consent for certain types of data processing, such as marketing communications.

    To exercise your rights, please contact us at support@sermondone.com

    6. Data Retention

    We retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. When no longer needed, we securely delete or anonymize your data.

    7. Third-Party Links

    Our platform may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

    8. Children's Privacy

    Our Services are not directed at children under 13, and we do not knowingly collect personal information from them. If we become aware that a child's data has been collected, we will delete it promptly.

    9. Updates to This Policy

    We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and revising the "Effective Date." Continued use of our Services constitutes your acceptance of the updated policy. We will email users with significant changes to this policy.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

    Sermon Done LLC
    Email: support@sermondone.com

    Thank you for trusting Sermon Done LLC with your personal information. We are committed to safeguarding your privacy while delivering exceptional service.